Contact Thejourneyconcert

Questions about a salik recharge online transaction, refund timing, or our recharge salik features? We are here 24/7. Most messages get a reply in under 15 minutes.

Get in Touch

Address:Office 1204, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE — P.O. Box 12894

Phone:+971 54 387 6219

Email:info@thejourneyconcert.com

Hours:Sun–Thu, 8:00 – 22:00 GST · Fri–Sat, 10:00 – 20:00 GST

Support:Salik recharge online support: 24/7

UAE Map · Sheikh Zayed Road, Dubai

Send Us a Message

What Our Support Team Helps With

Headset support agent answering a salik recharge online query for a UAE customer

Salik Recharge Issues

Charged but the salik balance did not update? Send us your transaction ID and we will investigate every recharge salik discrepancy.

Credit card next to a smartphone showing a salik recharge online refund being issued

Refunds & Reversals

If a salik recharge fails for technical reasons, we initiate refunds within 24 hours. Refunds for salik recharge online land in 3–5 business days.

Partnership team discussing bulk recharge salik solutions for fleet operators

Business & Fleet

Run a UAE fleet? We offer bulk salik recharge APIs and dashboards so your drivers never have to recharge salik manually again.